Our Services

We, MSV Travelcation, provide BPO (Business Process Outsourcing) services for travel portals based in multiple countries. With our excellent track record, we've carved out a niche for ourselves in this fast-paced and demanding domain. Given below are the details of the services we provide. If the service required by you is not mentioned here, feel free to speak to our customer care executives and find out if we can arrange it for you.

Inbound

  • Through calls/emails/chats, we provide travel-related information to potential travelers.
  • We provide assistance to travelers in booking their flights, hotels, rental cars etc.
  • We answer their queries regarding their trip and everything related to it.
  • We help them find the best routes to their destinations.

Outbound

  • We offer end to end sales services.
  • We conduct telephonic surveys if and when required.
  • Whenever required, we upsell and cross-sell the travel products and services to maximize the profits of our clients.

Backend

  • We help you in organizing your portal's database efficiently.
  • We help you in managing your portal's emails as well.